Watch My Diamonds
4.8 out of 5 stars | Reviews: 498
Detailed explanation of ratings
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Shipping |
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Item description |
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Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Benjamin F. from on 19. July 2021
Breitling ...
Buyer recommends this dealer
Review by Paul R. from on 12. January 2021
Rolex ...
Buyer recommends this dealer
Buyer's comment:
I wasn’t aware how poor the FedEx service would be .
Dealer's comment:
Dear Paul, Thank you for taking the time to review your purchase. Your feedback is vitally important to us as it helps us better serve our clients. We sincerely apologize for any inconvenience you may have faced regarding the shipping. Unfortunately, due to covid-19 not only FedEx, but a lot of companies experiencing significant delays... We apologize on their behalf. We hope that very soon situation in the world will be better, which will improve international shipping experience.
Review by from on 14. December 2020
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Dealer is good but seems have mistakenly posted incorrect information about the product on Chrono24 this could be misleading for the spontaneous buyers. Must check all details with dealer before you place an online order.
Dealer's comment:
Thank you for provided feedback! Once again, our sincere apologies for that misunderstanding. When you’ve made a mistake, you should apologize, but more importantly, most importantly of all, you’ve got to learn from your mistakes – and that’s what we will do. =)
Order canceled
Review by Kacee-Leigh R. from on 15. April 2020
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by makiko i. from on 04. November 2019
Ebel ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Dr. Abdulelah A. from on 31. October 2018
Rolex ...
Buyer's comment:
The item is not in my expectation and without paper as mention in your website !!?
Dealer's comment:
Hello, we are truly sorry the watch did not meet your expectations. We have video surveillance packing the watch with box and papers. Please if the watch did not meet your expectations or you are not happy in anyway we will refund your purchase no questions asked. We always stand behind our products and most importantly want our clients to be 100% satisfied. Please contact us directly at 212.382.2600 to help resolve any issues.
Review by Kevin R. from on 07. March 2018
Rolex ...
Buyer's comment:
The watch quit keeping time within the first week, I have repeatedly asked for the dealer to contact me about it but no communication at all. Poor customer serice.
Dealer's comment:
We had zero communication with you sir because we never got any requests. Once we did get a request we called you twice and there was no answer. If you have any questions or concerns please call us directly at 212.382.2600
Review by Jeroen H. from on 27. January 2018
Rolex ...
Buyer's comment:
Watch that arrived was not what was advertised.
Buyer's comment:
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